Aftercare That Makes a Difference

Aftercare Should Bring Value

As an extension of you, aftercare should provide meaningful service to the families that creates a lasting impression. It should also be an effective tool at differentiating and growing your business. If it doesn’t do both, you and the families you serve are missing out.

Making a Difference for Grieving Families

Full-Circle Aftercare is a personal concierge service provided to the family. Over the phone each family will receive:

  • Final Affairs Guidance
  • Notification Assistance
  • Benefit Claim Assistance
  • Fraud Protection

Making a Difference for Funeral Homes

Differentitation

Stand out from the competition by giving more value to families in need. This service gets those price shoppers thinking.

Analytics

Getting 4 out of 5 stars tells you nothing. Our in depth analysis helps you see exactly what your clients are experiencing, both the good and the bad, at your funeral home.

Online Reviews

When families are pleased with you, we help them let the world know.

Preneed

Instead of selling preneed we introduce the importance of pre-planning as we teach the survivor ways to protect their own estate.  On average 45%  to 70% of families say they want to learn more. We pass along those qualified leads to your preneed team. The best part is we have never offended a family by introducing preneed and your preneed team knows exactly which families to contact and when will be the best time to contact them.

Saves Time

Our service saves families’ hours of time. What typically takes months, we can do in an hour.t from the all the others.

“This is the best business decision we have ever made!”

– Heather Hauboldt, Grace FH

“I love the in depth feedback I get about each family.”

– Jason Harrell, Harrell FH

“We are extremely pleased with the way this service has helped our families. Thank you for the excellent service.”

– Feliciano Gamez, Gamez and Sons FH

“The program is working perfectly.  I get more positive feedback from this aftercare program than anything else we are doing.”

– Ty Shaffer, Schaffer FH

“The only thing I regret about this program is that I didn’t know about it sooner. No matter what happens I will always use this service. It is just so valuable!”

– Chelsea McKibbin, Boze Mitchell Mckibbin FH

ROI Calculator



Result

Preneed is introduced to each family and 70% express interest in discussing preplanning.

We Can Help

Ready to lend a hand.