Supporting You Every Step of the Way

Full-Circle Aftercare is proud to partner with leading funeral homes in the industry. We help your business stand out by providing a concierge, personalized aftercare program, to extend your reach to the families you serve.

A Partner You Can Trust

Expertise You Can Rely On

Choosing Full-Circle Aftercare means choosing a trusted partner who will handle all aspects of aftercare with professionalism and empathy. We have established strong relationships with our partners to ensure that you receive reliable and top-quality services.

Differentiated service

Widows and widowers don’t receive
the full amount of spousal SS
benefits.

Comprehensive Help for all families

Deceased identities are stolen each
year, and the average estate settlement takes 14-18 months.

“We don't just tell the family what to do, we do most of the work for them.”

Let us do the work for you

We help with making death notification, claiming benefits, closing accounts, protecting the estate from fraud, updating beneficiaries

The Body

Assistance With
Cremation And
Burial.

Lost
Connection

Funeral Services
And Memorial
Products

Closing The Personal Affairs

Settlement Of Estates, Insurance Claims, Etc.

Concierge Services

Compassion, Confidentiality, and Professionalism

We understand that losing a loved one is one of life’s most challenging experiences. That’s why we offer comprehensive and compassionate aftercare services to support you during this difficult time. Differentiate your business by partnering with Full-Circle Aftercare. Business benefits to you include:

Our Process

STEP 1

Funeral Home gifts or sells service

Most Funeral homes include the aftercare fee in the service fee. Direct Cremation typically sells it as an add on or higher package.

STEP 2

Report the Death

Exported CSV file or integration with CRM. By doing this, you can keep track of deceased contacts and prevent any sharing of their personal information.

STEP 3

FCA Reaches Out to The Family

We will contact you 1–3 days after you make your at-need arrangement. Appointments will be made within 1-3 weeks.

STEP 4

Aftercare Service

We will be there with the family until everything is done. If there is something we can’t do (i.e., legal) we will assist the family as they work with those professionals.

STEP 5

Promote Your Funeral Home

We provide you with the tools you need to promote your funeral home to a wider audience. We offer Google reviews, feedback, pre-need planning, and media promotion.

STEP 6

Report

We provide comprehensive support, including invoices (Only charged for families who used services), feedback reports, pre-need lead reports, and a live dashboard.

FULL SERVICE

$159.90

Per Family

A personalized estate closing service to help grieving families wrap up all non-legal matters of their loved ones’ estate.

$14 partial service fee.

If we are unable to assist a family with our full service, we send out letters, emails and text to give them some guidance.

A La Carte

$199

Per family

**Must purchase credits. Credits do not expire and are non-refundable.

Become A Partner

Tailored Care At Affordable Prices

Your partnership with Full-Circle Aftercare is not only about extending your reach but also about maximizing your value. That’s why we have flexible options to meet the individual needs of each family.

Need Help?

The Answers to All Your Questions

We’re here to provide guidance, so you don’t have to make important
decisions during this challenging time alone.

Do you offer other traditional aftercare like cards or texts?

“Yes, in addition to our service based aftercare, we offer hand written cards ($15/family) and a live response texting service ($199/mo) as well as a new service called Abide. Schedule an appointment with Kevin HERE to get more information.

What is the cost to Funeral Homes?

We wholesale the service at $199. It can be sold either in pre-need or at-need. However, many of our funeral homes want to include it for most or all of their families. In that case we further discount the service to $159.90 per family. If you send us a family and there isn’t that much to do, we only charge a consultation fee of $14 for those “partial service” families.

Do you get google reviews?

Yes we are extremely effective at getting your families to give you a google review. In addition to that we will ask for feedback from each family which acts as a safety net so you can be informed if any family has concern, is unhappy or on the other hand is extremely happy with your funeral home.

Do you sell Preneed?

No, we don’t sell anything to the family and have no interest in doing that. We do however, introduce the concept of preneed to families when appropriate and we will let you know if they are interested in learning more. It is a gentle and effective way to introduce preneed without offending families. On average 40 to 60% of the families we serve request more information about preneed from the funeral home. We pass that information on to your preneed team and they can follow up with the family directly.

What is the difference between service based aftercare and follow-up aftercare?

For many years aftercare has been focused on selling preneed and/or following up to let the family know you are thinking about them. Some families feel like those approaches are nice and some feel like it is too much. In the end, follow-up based aftercare is focused on the funeral home’s needs to get things like reviews or sell preneed. We prefer to partner with funeral homes that understand that the best way to grow their business is by putting the family’s needs first. Service based aftercare does exactly that. We are an extension of your services and continue to hold the family’s hand through all the difficult next steps after services are over. This service lets the family know that you care about them and are here to help them. The family feels like the funeral home went the “extra mile” and becomes more loyal, gives more reviews, and is more likely to buy preneed. Better service and in the end, better results for the funeral home too. It’s all about putting the “Care” back in Aftercare.

Testimonials

What they
said

“Thank you so much for the services of the entire estate and support team at Full-Circle Aftercare. We’ve only been up and running for a month now - but have already seen firsthand the benefit this has served families and are excited about the added support we are now able to provide.”

Tatyana Hladki

Ballard-Durand Funeral & Cremation Services

“I can just say that the relationship we have with Full-Circle Aftercare has been so beneficial for us and also for our community. Our families will literally tell us after a service just how much they benefited from the Aftercare and they were surprised at how much they were able to help them. I can also attest to literally providing a lot of referrals and word of mouth because families are just taken back by all the help and tell their friends about it. I think it’s the right move and your families will thank you for it.”

Josh Blake, COO

Wilkirson-Hatch-Bailey Funeral Home & President of Selected Independent Funeral Homes

“Matt’s team has exceeded my expectations in terms of performance, but what I value the most is their heart for my customers. His staff are good listeners, emphatic, & create a calm and nurturing environment for our families. And yet at the same time, they are persistent & assertive to achieve the results needed with external agencies. Matt has succeeded in achieving this unique balance that comforts the grieving & produces the results needed to accelerate the healing process!”

Jason Harrel

Harrell Funeral Homes

Get in Touch

Providing Constant Support To Grieving Loved Ones

We offer compassionate and comprehensive assistance with estate and personal matters after losing a loved one.